Política de privacidad

Data controller

The data controller for your personal data is the owner of this store. You can contact us at heracliosolerag@outlook.es or at Calle Buenavista 17, 18110 Granada, Spain.

What data we collect

Name, shipping and billing address, email, telephone number, purchase details, and technical browsing data (IP address, device, and pages visited). Payment data is processed directly by the payment provider and we do not store it.

What we use it for

To manage and deliver your order, handle your queries and returns, comply with our legal and tax obligations, and, if you provide your consent, send you commercial communications.

Legal basis

The performance of the purchase contract, compliance with legal obligations, our legitimate interest in preventing fraud, and your consent when necessary.

Who we share it with

With the necessary providers to perform the service: the online store platform (Shopify), the payment provider, transport and logistics companies, and analytics and advertising tools. Some of these providers may be located outside the European Economic Area and apply the corresponding legal safeguards.

How long we keep it

For the time necessary to fulfill the purpose for which it was collected and in accordance with applicable legal periods.

Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by writing to us at heracliosolerag@outlook.es. You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Cookies

We use technical cookies necessary for the operation of the store and, with your consent, analytics and advertising cookies. You can manage your preferences in the store's cookie notice.